Skip to main content

No pyramid. No hand-offs.

A senior team that works every engagement together.

From the first conversation through the final decision, clients work directly with experienced advisors and operators. The people you meet are the people who do the work.

Experience from every side of the table.

Sean Green

Sean Green

Founder & Technology Advisor

Sean founded NarrowGateX after more than 20 years across technology providers, software, private equity, sourcing, advisory, and large-scale technology change. His career has put him on nearly every side of a technology decision, from leading large revenue organizations and serving as a software Chief Commercial Officer to advising businesses on complex technology investments and modernization.

Sean's perspective also includes time on the operator side. He has owned and operated food service businesses, including a breakfast and lunch restaurant and organic juice bars, giving him firsthand experience with the operating realities behind technology decisions.

Sean built NarrowGateX around a simple idea: organizations should not have to reconstruct their technology environment every time a decision needs to be made. Today, he works directly with clients to establish that intelligence, identify what deserves attention, and carry better technology decisions through execution and ongoing governance.

Focus

  • Technology intelligence
  • Advisory operations
  • Technology sourcing
  • Technology modernization
Barry Carter

Barry Carter

Executive Advisor, Technology Leadership

Barry provides executive technology leadership to NarrowGateX clients, stepping into complex environments as an interim or fractional CIO and CTO when experienced leadership, large-scale change, and execution are needed.

His career spans technology, operations, finance, M&A, cybersecurity, AI governance, and enterprise-wide change. Before NarrowGateX, Barry served as Enterprise CTO of 7-Eleven, leading technology across more than 13,000 locations, and as CIO and SVP of Operations at RealPage, where he helped lead the business through significant growth and more than 25 acquisitions. His earlier executive roles include serving as both COO and CFO, giving him a perspective that extends well beyond technology.

Across those roles, Barry has led large-scale modernization, acquisition integration, operating-model redesign, cybersecurity and resilience initiatives, cost optimization, and AI-enabled change in environments processing more than $100 billion in annual transaction volume.

At NarrowGateX, Barry brings that experience directly into client organizations, helping executive teams connect technology decisions to operating performance, financial outcomes, and enterprise value.

Focus

  • Executive technology leadership
  • Technology modernization
  • M&A integration
  • Operating strategy
Royce Williams

Royce Williams

Managing Director & Technology Advisor

Royce brings more than 30 years of enterprise technology leadership to NarrowGateX, most of it inside Shaw Industries, a Berkshire Hathaway company. His career progressed from telecom and networking through application development and into senior enterprise technology leadership.

Along the way, he took on responsibility for infrastructure, data center operations, cybersecurity, field services, and customer experience: the systems and teams that keep a large business running.

That breadth gives Royce an operator's perspective. He understands how decisions across networks, applications, security, providers, and field operations affect one another, and what it takes to implement change without losing sight of the business it supports.

At NarrowGateX, Royce works directly with clients on technology strategy, modernization, infrastructure, and sourcing, bringing decades of accountability for the kind of environments clients are working to improve.

Focus

  • Enterprise technology
  • Infrastructure & applications
  • Technology modernization
  • Sourcing & execution
Saro Khatchadourian

Saro Khatchadourian

Managing Director, CX & AI

AI now touches almost every interaction a customer has with a company, from the chat window and service call to the content they see, shaping how they experience the brand.

Saro leads NarrowGateX's Customer Experience & AI practice, helping leaders connect customer experience strategy with the technology, data and AI required to deliver it. His work spans evaluating, sourcing and implementing solutions that improve engagement, create operating efficiency and deliver measurable outcomes.

Before NarrowGateX, Saro spent eight years at Cisco, where he served as Chief of Staff to the SVP & Global Innovation Officer and held senior global marketing and communications roles spanning public affairs and country digitization.

Earlier, he advised Cabinet ministers in senior communications roles with the Canadian federal government.

After 15+ years at the intersection of technology, communications and public trust, Saro brings that experience to the moment AI starts representing a business.

Focus

  • Customer experience
  • AI & automation
  • Customer data & CRM
  • Digital engagement

Start from what is already known.

A Technology Baseline establishes what you have, what you pay, what you are committed to, and what cannot yet be verified, at every location.