Common questions about the model, NarrowGateX, pricing, and fit.
NarrowGateX combines a Technology Intelligence Platform, AI workers, and experienced advisors into one system for making and executing technology decisions. The platform holds the evidence record of your environment and the reasoning behind every decision made from it. AI workers do the continuous reading, reconciling and watching. Advisors provide the judgment and stay accountable for what they recommend. You own the decision.
Neither on its own, and the combination is the point. Software maintains a record and stops there; it has no view on whether a finding matters. Consulting brings judgment and then the engagement ends, taking the currency of the record with it. NarrowGateX runs both continuously, which is why the platform is not sold separately from the people and the people are not sold separately from the platform.
As a cycle of five stages. Baseline establishes what is true about your environment. Benchmark compares that position to the market. Decide turns both into a recommendation an advisor owns and you approve. Execute carries out whatever the decision calls for, which is often not sourcing. Govern keeps the record and the decisions current afterward, which feeds the next Baseline.
Throughout. An advisor scopes the environment, reads what the gaps mean, interprets which market differences matter, develops the recommendation, runs the negotiation, and stays accountable between decisions rather than only during them. There is deliberately no AI worker on the Decide stage: a recommendation is a judgment, and a decision belongs to the people who live with it.
Mostly directly by the client. The subscription includes the platform, the AI workers and an advisor, on an annual term, priced by managed location with the plans published. Onboarding is one month's subscription charged once, and that is what pays for the Technology Baseline; the Baseline is also available on its own at two months' subscription for anyone who wants the work without a term. Execution is the only place provider compensation appears, and it is disclosed either way.
In some execution transactions, yes. NarrowGateX holds relationships across the technology market, and where compensation from a provider applies to a transaction it is disclosed to the client. Not all execution work is provider-funded. The governing principle does not move: provider economics never determine a NarrowGateX recommendation. The evidence decides whether action is warranted, and only then does anything go to market.
Two months' subscription, charged once, if you take the Baseline on its own without a term. If you start a subscription instead, onboarding is one month's subscription charged once and that is what pays for it. Either way the figure follows the plan, because the subscription is priced by the number of managed locations. Pricing is published at https://www.narrowgatex.com/pricing/.
The platform is real software and it is genuinely useful, but it is not sold as a standalone tool with help available on request. What keeps the record true is that people are working on it, and what makes the advice worth having is that it rests on a current record. Splitting them gives you a weaker version of both.
Distributed, multi-location environments where technology decisions carry real commercial weight and the evidence to make them is scattered. Rising spend nobody can explain, a renewal approaching without a clear position, an acquisition that arrived with two of everything, or a modernization decision where a vendor proposal is doing the thinking. Private-equity-backed businesses where a board wants a defensible technology story.
No. The model applies wherever technology is bought commercially: connectivity, cloud, infrastructure, security, communications and contact center, colocation, managed services and software. The categories differ; the questions do not.
No. NarrowGateX is not a managed service provider. We do not run your infrastructure, hold your network or staff your help desk, and your providers stay your providers. What we govern is the intelligence: what exists, the evidence behind it, the obligations attached to it, and the reasoning behind decisions made about it.
A short conversation about the environment and what is putting pressure on it. You do not need to know in advance whether you need a Baseline, a benchmark, sourcing or governance. Working out the right starting point from the situation is part of the job.
If the answer depends on your environment, that's what the first conversation is for.
